A boutique, full-service consumer research agency located in Portland, Oregon.
The world is tech-centric, and so is our approach to research. Technology enables our insight work to be mobile and go wherever consumers go. We leverage tablets in virtually all of our work to increase engagement while capturing individual voices and opinions, eliminating the typical drawbacks of qualitative research.
Sonos wanted to better understand the competitive threat of a new form factor in their category. The company wanted to identify consumer needs for this form factor and explore its functionality in consumers’ homes.
192 online assignments completed by music lovers in Chicago and London.
16, 1-hour Data & Dialogue sessions.
12, 3-hour in-home visits.
Identified the uses, the sound experience and aesthetic of the TV room.
Quantified awareness and interest in the category and preferences between several form factors.
Findings enabled Sonos to determine the need for the new form factor and begin briefing the design of their prototype.